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With Virtual Health,
the doctor is always on-call.

With a click, connect with experienced physicians and pediatricians from your smart device or computer. Virtual Health (powered by MDLIVE) gives you peace-of-mind around the clock if you’re a senior, parent, or just busy and on-the-go. Virtual healthcare is not new, but some of the reasons it’s a great choice are.

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10mins

We have a cure for the waiting room.

Avoid crowds, the wait, and the germs. Turn your own device into a virtual doctor’s office. With wait times of 10 minutes or less, Virtual Health fits around your schedule and in your hand.

24/7access

Talk to a physician from home or on the go.

Virtual Health, powered by MDLIVE connects patients with expert medical help on your smartphone or computer when you can’t see your primary care doctor.

15years

Experienced physicians for your virtual experience.

All physicians are board-certified and have an average of 15 years of experience and are state-licensed, board-certified physicians and pediatricians.

Family on couch with ipad taking with a doctor.

Virtual Health is perfect for these nonemergency medical conditions:

  • Allergies
  • Common cold
  • Constipation
  • Cough
  • Diarrhea
  • Ear problems
  • Fever
  • Flu
  • Headache
  • Insect bites
  • Nausea
  • Pink eye
  • Rash
  • Respiratory problems
  • Sore throat
  • Urinary problems
  • Vomiting
  • And more

Nonemergency behavioral health* conditions as:

  • Addictions
  • Anxiety
  • Depression
  • Bipolar disorders
  • Eating disorders
  • LGBTQ support
  • Grief and loss
  • Relationship issues
  • Men’s issues
  • Panic disorders
  • Stress management
  • Trauma and PTSD
  • Women’s issues
  • And more

* Behavioral benefits through Virtual Health are available for select members served by BlueAdvantage Administrators of Arkansas. For coverage verification, call the number on the back of your member ID card or contact your group administrator.

Woman looking out window sitting at window sill while holding phone.

Virtual Health is not for emergencies

Of course, if you have a broken bone, excessive bleeding, dangerously high fever, bad burn, symptoms of heart attack or stroke, etc. get to an emergency room as quickly as possible — and don’t hesitate to call 911 if you need to.

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Preparing for your Virtual Health Visit

Virtual Health visits are not new. This type of two-way healthcare communication has been around a while, particularly as a tool to connect people who live in rural or remote areas to qualified medical professionals. The COVID-19 pandemic made it….

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What members are saying about Virtual Health

To get updated on how Virtual Health can help you, turn on your member-only text and email notifications.

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Copyright ©2021 MDLIVE Inc. All Rights Reserved. MDLIVE does not replace the primary care physician and is not an insurance product. MDLIVE may not be available in certain states and is subject to state regulations. MDLIVE does not prescribe DEA controlled substances and may not prescribe non-therapeutic drugs and certain other drugs, which may be harmful because of their potential for abuse. MDLIVE does not guarantee patients will receive a prescription. Healthcare professionals using the platform have the right to deny care if based on professional judgment a case is inappropriate for telehealth or for misuse of services. MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc. and may not be used without written permission. For complete terms of use visit https://welcome.mdlive.com/terms-of-use/.

MDLIVE is a separate company that provides telehealth services for members of Arkansas Blue Cross and Blue Shield, and eligible Health Advantage and BlueAdvantage Administrators of Arkansas members.

Virtual Health currently is available to all fully insured health plans but not available to all health plans. Members with an active medical plan whose coverage includes Virtual Health should be able to successfully register via the link within My Blueprint. Your benefit summary will indicate if Virtual Health is available to you. Notably, it is not available to members who have limited duration plans, Medicare Prescription Drug and Medicare Supplement plans, plans covering employees of FEP, Arkansas State and Public Schools, or Baptist Health.